Claire Madison
Privacy Policy
This Privacy Policy explains what information we collect at clairemadison.com (the "Site"), how we use it, and the choices you have. We've written it in plain language, because you deserve to understand it. By using the Site, taking our quiz, or buying our products, you agree to the practices described here.
Who we are
This Site and its products are operated under the name Claire Madison. We publish digital products and educational content about relationships and the psychology of attraction. When this policy says "we," "us," or "our," it refers to Claire Madison.
Information we collect
We only collect information that helps us deliver our content and products to you. Specifically:
- Information you give us directly. Your name and email address, which you may provide when you take our quiz, sign up for emails, or purchase a product.
- Quiz responses. When you take our quiz, you share general information about your own relationship situation so we can tailor your results and the guidance we send you. The quiz is about your situation and how you feel — it does not ask for, or collect, identifying personal details about anyone else.
- Purchase information. If you buy a product, you provide payment details at checkout. These payment details are collected and processed directly by our payment processor (see below) — we do not see or store your full card number.
- Basic technical information. Like most websites, our hosting and infrastructure providers may automatically log standard technical data such as your IP address, browser type, and the pages you visit. This is used to keep the Site running, secure, and reliable.
How we use your information
We use the information we collect to:
- Generate your quiz results and deliver the content and products you've requested or purchased;
- Send you emails — including your results, related guidance, product information, and offers — where you've signed up or made a purchase;
- Process payments and provide order support;
- Respond to your questions and provide customer support;
- Improve our content, products, and the Site; and
- Meet legal, tax, and security obligations, and prevent fraud or abuse.
Emails and how to opt out
If you give us your email, we may send you our content, guidance, and offers. You can unsubscribe at any time using the link at the bottom of any email, or by contacting us at the address below. We send transactional messages too — for example, confirming a purchase or delivering a product you bought — and those are part of providing the service you asked for.
How your information is shared
We do not sell your personal information, and we do not rent or trade it. We share information only with trusted third-party service providers who help us run our business, and only to the extent they need it to perform their service. These include:
- Our payment processor, Stripe, which securely handles checkout and payment processing. Your payment is governed by Stripe's own privacy policy, available at stripe.com/privacy.
- A third-party email service provider, which stores your name and email and delivers our emails on our behalf.
- Website hosting and infrastructure providers, which host the Site and keep it secure and available.
We may also disclose information if we're legally required to do so, or to protect our rights, safety, or property, or those of others.
Cookies
A cookie is a small file stored on your device that helps a website function. We do not currently use third-party advertising or analytics tracking pixels on the Site. However, essential cookies may be used to keep the Site working and to support secure checkout — for example, our payment processor may set cookies for fraud prevention and to complete your purchase. Most browsers let you control or disable cookies in their settings, though some features (like checkout) may not work properly without them.
Data security
We take reasonable measures to protect your information, and we rely on established providers like Stripe to handle sensitive payment data securely. That said, no method of transmission or storage over the internet is ever completely secure, and we cannot guarantee absolute security.
Data retention
We keep your information for as long as needed to provide our products and services, to maintain your account or email subscription, and to meet our legal and financial obligations. When it's no longer needed, we take steps to delete it or remove what identifies you. You can ask us to delete your information at any time (see "Your choices and rights" below).
Your choices and rights
Wherever you live, you can:
- Access the personal information we hold about you;
- Correct information that's inaccurate;
- Delete your information, subject to any records we're legally required to keep;
- Unsubscribe from our emails at any time; and
- Withdraw consent where our use of your information relies on it.
To make any of these requests, just email us at the address below and we'll take care of it. We won't discriminate against you for exercising any of these rights.
International users
We serve customers around the world. If you access the Site from outside the country where our providers operate, please be aware that your information may be transferred to, stored in, and processed in other countries. By using the Site, you consent to that transfer and processing.
Children's privacy
Our content and products are intended for adults aged 18 and over. The Site is not directed to children, and we do not knowingly collect information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we'll delete it.
Third-party links
The Site may contain links to other websites we don't control. We're not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies before sharing any information with them.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Effective date" at the top of this page. Significant changes may also be communicated by email. Your continued use of the Site after an update means you accept the revised policy.
Contact us
If you have any questions about this policy, or you'd like to access, correct, or delete your information, email us at [email protected]. A mailing address is available on request.